Privacy policy

Our Privacy Policy (hereinafter referred to as the “Privacy Policy”) sets out how we collect, use, disclose and store data when you access or use our Website or Services.

Policy Updates

We may change this Privacy Policy from time to time to reflect changes in our business, how we handle information, technology, our privacy practices or regulatory requirements. The new Privacy Policy will be published on our site with an updated date at the top of the page.

Information We Collect

Information You Provide

We may collect personal information you voluntarily provide, including:

  • User-Provided Data such as: Contact Information which includes name, email, phone number, shipping address and billing address. Order-related details, including payment confirmation and delivery information Account credentials such as usernames and passwords Messages or inquiries sent to our customer support team Automatically Collected Information
Automatically Collected Information

When you visit our Website, we may collect certain information using cookies and similar technologies. This information may include:

a. IP addresses, which are unique to each device, and which allow us to identify which server has sent the content to you and how to find you.

b. Your computer's operating system, which enables us to manage how our Website appears to you.

c. The internet browser and versions you use to access our Website, which helps us to understand website performance and improve how content is displayed.

d. Your location, which we may collect by determining your IP address location or by using

Information from Third Parties

We may also obtain information from third parties such as technical service providers, market research organisations, our partners and from social media platforms.

How We Use Your Information

Your information may be used to:

  • Process transactions and fulfill orders
  • Communicate order updates, account notifications, and policy changes
  • Provide customer service and technical support Send marketing or promotional communications where legally permitted
  • Prevent fraud and enhance platform security
  • Meet legal, regulatory, or compliance obligations 
  • Cookies and Tracking Technologies

We use cookies. Read more about how we use cookies and how you can reject them in our cookie policy. Alternatively, you can change your cookie preferences in your browser settings. Read more in our cookie policy. If you block cookies, parts of our site will not work as intended.

Information Sharing

We may share your personal information with:

  • Service providers and vendors supporting our operations

  • Marketing and business partners

  • Affiliated entities within our organization

  • Government or regulatory authorities when required by law

We do not sell or disclose sensitive personal information without your consent.

Third-Party Websites

Our Website may contain links to and from the websites of our partner networks, advertisers and affiliates. Where you click on a link to visit another website, please check their privacy policies before providing any personal information.

Children’s Privacy

We do not direct our Site or Services to children under 18 years of age and/or we do not knowingly collect personal identifiable information from children under the age of 18. Our Site and Services are intended for use by adults. In the event that we become aware that we have collected personal data from a child under 18 years of age we will take reasonable steps to delete such data in a timely manner. Please contact us if you believe we have any personal data from a child under 18.

Data Security and Retention

We use technological and organisational procedures to ensure the safety of your data. However, data transmission and data storage over the Internet by means of electronic data transmission implies security risks. Therefore, an absolute data protection cannot be guaranteed. Data may be lost, become visible to third parties or be accessed by third parties. Your personal data will be processed only as long as it is necessary for the performance of the respective contractual obligations, regulatory or statutory requirements.

Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

  • Access, update, or delete your personal information

  • Request a copy or transfer of your data

  • Restrict or object to certain data processing activities

  • Withdraw previously granted consent

  • Lodge a complaint with a data protection authority

Contact us at support@oliveandevy.com if you wish to exercise any of the rights mentioned above. In such case, we may ask you for additional information in order to confirm your identity.

International Data Transfers

Your personal data may be transferred, stored and processed by us in a country other than where you are located. We refer to such countries as “third countries”. Our data protection policies shall apply in case of such transfer.